People way of shopping is changing day by day,people use to shop in small grocery shop earlier,but nowadays they are more focused and rely on shopping in supermarkets due to various reasons,People shop in supermarket because they get variety of products,can shop under one roof,more hygienic products is found in supermarket in comparison to small shops,quality and quantity are maintained in supermarket.Customer service assistant are there in supermarket to assist customer,all products are displayed according to there categories so its easy to find products looking for.Enough parking area,hygienic and friendly environment,range of products,easy tracking of nonconforming products,reasonable price,promotion items,discounts etc also influence customer to shop in supermarket and therefore heavy traffic of customer is found in supermarkets.
Thursday, March 1, 2012
Wednesday, February 29, 2012
Grocery Clerk
In supermarket grocery clerk is the person who is responsible for Orders product as requested, Receives
product deliveries, ensuring order and invoice accuracy, stocks, rotates
merchandises and faces product according to department procedure, Maintains
back-stock areas according to department standards, Trains other staff needed,
Catalogs and codes invoices, if requested, according to procedure, Assists in
other departments as needed.
Performs other
duties as assigned to meet business needs, knows and adheres to quality standards
for customer service as outlined by supervisor, Adheres to all guidelines
around product recommendation and information, Assists in any other departments
as needed. Grocery clerk should Communicates openly and honestly with all
others in the organization, respectfully at all times, he should not expose
customers to internal disagreements, Resolve conflicts respectfully and in a
timely manner, asks for assistance from appropriate supervisor as needed and
promotes the cooperative principles, Reports to work for scheduled shifts,
on-time and appropriately uniformed, Understands and adheres to organizational
and department policy and procedures, Accepts and offers feedback and
suggestions openly and respectfully, Takes initiative to identify report and
resolve problems before they escalate and provides a positive model for
co-workers.
Supermarket Manager
Supermarket Manager is the key person and responsible for overall handling of supermarket.Manager of supermarket duties is to control the staff,Increase the sales volume,control the shrinkage,assigned inventory in successive period of time,check mark up,mark down and perform duties as retail standard.Retail manager should be expert in handling supermarket,should posses sound health,good convincing power and customer handling knowlede,should posses leadership power.Manager a word itself defines of managing.As comparision to other manager retail manager has more duties and responsibilites.
Nonfood
Nonfood section is also another important section in supermarket,it includes all non food iteams such as household items,cosmetics,personal hare,hair care,saving care,soaps etc it also covers a good turnover in supermarket,nonfood items are always diaplayed in entrance in customer entry,nonfood itself describes not food items.supermarket carries nonfood items well.people shop in supermarket for nonfood because price and quality is reasonable as comparison to other reatail outlet
Tuesday, February 28, 2012
Checkout
Checkout means place where customer finally enters after finishing shopping for billing,this is the main place of supermarket because billing is done,simple mistakes in billing can short money,specific person is assigned for billing in checkout.In this modern trend of business billing is done by software which is installed in the computer and scanning in done by barcode scanner.Barcode scanner scans the digit which is in the products and software takes it and billing task is done.CHeck out is also known as POS(POINT OF SALE)in retal terms,every supermarket as POS.
Groceries
Grocery is the heart of any supermarket,fifty percent of turnover is focused in grocery,grocery includes all the food stuffs for example rice,pudding,soups,pasta,juices,frozen foods etc.In supermarket grocery is the section were there is much customer traffic or we can say footflow because of daily needs of foods are available in groceries section,Autually grocery section are also divided in supermarkets as pasta and soup,rices and grains,spices and condiments,confectionery,tea and additives,beverages,alcoholic produts,canned foods,animal food etc.
Customer Service assistant
The major responsibility of a supermarket customer service assistant is addressing customer complaints. When there is a problem at the register or on the floor, customers will find the customer service counter for help. A customer service assistant must understand how to help a customer's needs in the most efficient way possible. This person must be able to contact other departments for help or think past the obvious solutions. Most importantly the customer must leave pleased with the outcome.
Sunday, February 26, 2012
Wheat Beer
Wheat beer is an unfiltered beer produced from a recipe using wheat malt,it has all the qualities of the traditional wheat beers,a thick and dense head as well as mild and fruity aroma with notes of spices and mild sweetness,its very nice quality and cheap in price,it is good in taste and very sweet in taste,its russian beer and now its available in nepal.actually wheat beer are speacially made from wheat and it has different flavour.
Health
As we all know that Health is wealth,health is most essential part in humans life,without health one cannot do anything,if you have sound health then you can achieve anything in life,there are many thing which influence in health they are atmosphere,daily meals,day to day exercise etc.for healthy living one sound take care about there daily meals,quit smoking and drinking,regular exercise etc.Atmosphere also influence in health,like dirty surrounding,pollution,if we overcome all this then one can live healthier life.
Saturday, February 25, 2012
Shopping
Supermarket is the place where people goes for shopping,this is the place where every basic needs is of people are available from basic household goods to durable consumers.markets are catagorized into different segment and group.In supermarket there are cosmetics,grocery items,frozen foods,non foods food items,supermarket are cheap and its aplace where people enjoy shopping coz they can get everything in one floor,in this fast base age people want everything in one place,actually markets are catagorized into two-supermarket and hypermarket.
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