Wednesday, February 29, 2012

Grocery Clerk

In supermarket grocery clerk is the person who is responsible for Orders product as requested, Receives product deliveries, ensuring order and invoice accuracy, stocks, rotates merchandises and faces product according to department procedure, Maintains back-stock areas according to department standards, Trains other staff needed, Catalogs and codes invoices, if requested, according to procedure, Assists in other departments as needed.
Performs other duties as assigned to meet business needs, knows and adheres to quality standards for customer service as outlined by supervisor, Adheres to all guidelines around product recommendation and information, Assists in any other departments as needed. Grocery clerk should Communicates openly and honestly with all others in the organization, respectfully at all times, he should not expose customers to internal disagreements, Resolve conflicts respectfully and in a timely manner, asks for assistance from appropriate supervisor as needed and promotes the cooperative principles, Reports to work for scheduled shifts, on-time and appropriately uniformed, Understands and adheres to organizational and department policy and procedures, Accepts and offers feedback and suggestions openly and respectfully, Takes initiative to identify report and resolve problems before they escalate and provides a positive model for co-workers.

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