In supermarket grocery clerk is the person who is responsible for Orders product as requested, Receives
product deliveries, ensuring order and invoice accuracy, stocks, rotates
merchandises and faces product according to department procedure, Maintains
back-stock areas according to department standards, Trains other staff needed,
Catalogs and codes invoices, if requested, according to procedure, Assists in
other departments as needed.
Performs other
duties as assigned to meet business needs, knows and adheres to quality standards
for customer service as outlined by supervisor, Adheres to all guidelines
around product recommendation and information, Assists in any other departments
as needed. Grocery clerk should Communicates openly and honestly with all
others in the organization, respectfully at all times, he should not expose
customers to internal disagreements, Resolve conflicts respectfully and in a
timely manner, asks for assistance from appropriate supervisor as needed and
promotes the cooperative principles, Reports to work for scheduled shifts,
on-time and appropriately uniformed, Understands and adheres to organizational
and department policy and procedures, Accepts and offers feedback and
suggestions openly and respectfully, Takes initiative to identify report and
resolve problems before they escalate and provides a positive model for
co-workers.